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WEST PALM Beach front, Fla. — John Rodriguez went to Very good Samaritan Medical Heart on Tuesday mainly because of atrial fibrillation. He was unveiled Friday.
Rodriguez stated that, although at the clinic, he understood anything did not appear to be right — at to start with noticing the WiFi was not doing work.
“The medical professionals and the nurses had to go outside the house of the hospitals to use their telephones due to the fact they couldn’t use them inside of,” he stated
WPTV confirmed a network outage involving mobile phone and computer methods at St Mary’s Professional medical Centre and Very good Samaritan Health care Center. Resources told WPTV paper charting is remaining used owing to the technological innovation outage.
Rodriguez reported nurses utilized paper to chart his vitals as a substitute of a computer.
At one issue, Rodriquez mentioned he saw a nurse drop a stack of papers. He stated it can make him a bit anxious.
“It is, because they could screw up and give me the improper medicine or a little something,” he reported.
WPTV contacted Tenet Healthcare, the mum or dad company for equally hospitals, for an explanation.
A spokesperson despatched the next statement Wednesday:
“We are at this time suffering from a network outage. With sturdy backup processes in effect, individual treatment proceeds uninterrupted while we address the difficulty.”
Rodriguez said the condition hadn’t adjusted when he checked out.
“I left there at 20 minutes to 5 p.m. and they were being nonetheless down,” Rodriguez mentioned.
It was unclear Friday evening how the outage could impact affected person care. WPTV asked for an update but has yet to obtain a reaction from Tenet Health care.
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