Empowering Utilities to Serve Customers Much better
PHOENIX, May 4, 2022 /PRNewswire/ – Today Highly developed Utility Units, a Harris Laptop or computer company launched its Infinity Customer Information and facts Technique (CIS) Browser at the 46th CS 7 days Convention. It is a present day, cloud-dependent client facts and billing software platform that is a main element of reworking purchaser services and billing, purchaser practical experience and subject workforce administration for utilities.
As utilities digitally transform their shopper expertise, the integration of Advanced’s Infinity CIS is intended to improve their consumer services and engagement initiatives. It has unmatched operation readily available to assist utilities meet all their requirements and a lot more. With Infinity CIS, utilities can enhance initially-simply call resolution entry and provide timely details to shoppers and support various operating environments.
On top of that, Shoppers now are utilized to accessing key details at their fingertips instantaneously. The Infinity CIS system supports utilities and empowers customers with the information and facts they need to have at their own benefit. It also, permits utilities to proficiently track down, take care of, automate and enhance cellular area employees and their activity for improved industry management and client knowledge.
To understand more, please stop by us at www.advancedutility.com or reserve a demo listed here.
“For 25 decades, Advanced has been part of the journey of little and substantial municipal utilities and cooperatives – supporting them electronic remodel their client data and billing administration. Throughout this journey, we have grown to be one particular of the largest billing software companies, creating the lives of millions less complicated, greater and smarter. As utilities have developed, we have developed with them above time.“
– Cameron Mahbubian, CTO for Harris Utilities
“With Infinity CIS, we are using the digital transformation into the cloud. Our impressive cloud option integrates with current methods seamlessly and in actual-time, delivering our clients obtain to facts at anytime, anywhere on any gadget.”
– Hari Subramaniam, EVP, Innovative Utility Programs
Superior Utility Units is a subsidiary of Harris Laptop or computer Systems, offering Customer Information and facts and Billing options solely to municipal, trader owned, and cooperative utilities set up in 1997. With a lot more than 150 prosperous purchaser deployments across North The usa, Central The us, South The usa and the Caribbean, Highly developed has the encounter necessary to produce a successful implementation of your mission significant CIS.
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Source Sophisticated Utility Systems