Proactive Customer Service

History has shown that many companies think of customer service as a reactionary response to a customer issue/problem. In the past and still in present day Customer Service focuses on how to deal with customer complaints/issues after the customer is already unhappy about an issue. This is like closing the […]

Customer Service Training is For Managers Too

Good managers know that customer experience is the lifeblood of any successful company. It is costly to run a business that is dependent on “new” customers. It’s far more cost efficient to focus on converting customers into repeat/loyal customers through exceptional and consistent customer service. Given this, it’s no wonder […]

Find a Good Family Law Attorney

If you are in need of locating a good attorney, one who specializes in family law, then you need someone who can look after your interests as well as the interests of your children. I have listed five options to help you find the attorney who is right for you. […]

Global Freight Forwarding

In some cases, freight forwarding is as simple as placing the packaged item in a box and dropping it off at the destination. In case of larger and more complex shipments, cargo shipping is required. Global freight forwarding refers to the process of transporting goods in a number of ways […]

Service Software Dreaming

We are all amassed and amazed in/by technology, as we know it…virtual wired, virtual here or there, virtual wireless, virtual…mobile! When was the last time that you visited/took advantage of the convenience of Pay-Pal, the ATM, the Kiosk, online financials, for example., banking, or HR services – The Submittal of […]

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